UC Hastings College of the Law
Joan C. Williams
Known for:Pioneer in research on workplace gender bias and invisible labor, coining the term 'office housework' for the administrative and emotional tasks disproportionately assigned to competent, agreeable contributors regardless of their workload
Key findings
- 2014
With Rachel Dempsey, Williams documented that 'office housework' — note-taking, scheduling, onboarding, emotional caregiving — is systematically directed to employees perceived as competent and agreeable, creating a structural invisible labor tax that is unrewarded in formal performance metrics and compounds across a career. ↗
- 2015
Williams documented that declining office housework requests carries disproportionate social penalties for those perceived as competent and cooperative — creating a double bind where accepting the work is taxing and declining it is career-damaging, with no neutral exit. ↗